Image Credit: Equity Bank
I did an experiment the other day with the newest withdrawal option in town – withdrawing from PayPal to your Equity Bank account.
As usual, I promised to give you all the juicy details.
…and the BIG NEWS is – you can now withdraw money from PayPal to Equity!
I received the little cash that I had withdrawn yesterday on my Equity account, after slightly over 8 days of waiting.
What’s more?
- There are no other charges, just 1.5% commission on the amount you withdraw
- The dollar rate is superior to any other
Of course the downside is the fact that you get the cash in your account after 8 days which is a long wait. This leaves you with two things:
- Use them for withdrawals if you can handle the waiting period
- Use Payoneer or ePay-Kenya for cash that is needed faster and send some to your Equity Bank account as your savings.
Everything else is as I said in my previous blog post – Equity Bank joins the PayPal withdrawal race.
Here is more from Equity’s PayPal withdrawal portal..
As usual, let’s talk on the comments.
[signup id=”1088″]
hi Walter I have these error while withdrawing from paypal to Equity “Error while processing your request. Please try again or talk to our support team.”
Hi Rogers. Have you tried talking to their support team?
Hello bro, I have gone every step with my pay pal, but whenever I try to withdraw using my equity self service, this is the message I receive. “Error while processing your request. Please try again or talk to our support team.’ kindly help me out
Hi Muslim. Sorry about that. Try the method here https://freelancerkenya.com/going-about-paypal/paypal-to-equity-fast/
Hello walter,I have been trying to withdraw funds from my paypal account using self service portal but am told that equity could not retrieve my paypal account balance.What might be the problem?..help please
Hi Dennis. Sometimes there are issues with the system. Just give it time and try again. If the problem persists, contact them through the number on the self service website.
Hello,
Someone requested to receive money via my PayPal account. When the money came, he had initially stated that I withdraw from his bank account instead of mine but after reading from this page that one must withdraw from his/her bank account, I told them that we have to use my bank account and he agreed. The first time we received money and I gave it to him. The second time the money that I had withdrawn from my PayPal (‘his money’) started being claimed and I received an sms from one person that money had been withdrawn from him in the US without his consent. Actually, everything of the second amount plus half the money that we had initially transacted was refunded, leaving my PayPal in negative balance. On my equity bank account, the money reflected after 5 business days. I tried telling him to return the money we had initially transacted so that I return it to PayPal and clear the negative balance but he is insisting that PayPal cannot come for me and that we should share the money and I forget about my PayPal account. I have refused the deal and he has gone to report me to police station that I am refusing with his money. He appears to be a fraudster that perhaps hacks people’s accounts. I want to return the money I am currently holding to my PayPal account by purchasing dollars from my friends that have PayPal accounts, but I won’t have cleared the negative balance on my PayPal account because I already sent him money for the first transaction and he cannot give it back. I don’t know him well. How do I go about it, please? Can PayPal come for me?
Hi. I am so sorry for the situation. That is part of a huge scam that has been going on. I am sorry that you were caught in it. I am not sure what legal action PayPal may want to take against you. You can consider repaying slowly if you want. Many I’ve heard of just abandon such PayPal accounts (or they may get permanently limited). However, take this as a huge lesson. Never let anyone receive money through your account, especially someone you don’t know/trust. Keep it as secure as you would a local bank account. Sorry once again for this and be careful going forward.
send me the email of that person i can help you
I believe he was sorted.
H, I have been trying to withdraw funds from my PayPal account via equity but i keep on getting this error:
that my request could not be processed at this time and that I should try again later
Hi Kennedy. That’s a common error for new accounts. You can keep adjusting the amount and try again. When it refuses you give an hour or so before the next attempt. You can contact PayPal if it persists for too long. If you get a good customer support guy they can tweak their security settings so that you can be able to withdraw without issues.
hi Walter. thanks for your comprehensive info on freelancing. by the way i am having a problem verifying my paypal account with equity visa card, what can i do?
Hi Joe
Put Sh. 200 in the card and then try verifying again. If you get problems let me know.
Thanks.
The problem is that they are sending me a three digit code. I have tried verifying it thrice with the same results.
Sorry. You’ll need to go to the bank to get the full statement. It will have a four digit code.
hello walter,i have been trying to withdraw funds from my account but it keep giving error any help have been using it very well last year
Hi John. Use the new method outlined here https://freelancerkenya.com/going-about-paypal/paypal-to-equity-fast/
Am Steve,and good work Walter you have revealed the facts I needed to hear there is a programme am doing online and I need to be paid via paypal.Please let me know how long does the payoneer card takes to arrive here
Hi Steve,
Thanks for your comment. It takes 3 to 4 weeks.
Hi Walter,
How does the OTC withdrawal with payoneer work? what are the procedures? what are the rates. I guess i have been loosing a lot of cash with repeat transactions on several ATMs. Thanks
Hi Noah,
You go to the counter at KCB and ask them to swipe the card for you. There you can withdraw whatever denominations you want. The rates are the same here, just go to your Payoneer account and check out the “fees” link.
Sorry for losing cash.
Happened to me too, mwali. over and over again.
Very sorry Milli. I really hope this gets sorted ASAP. It is a noble idea that is worth preserving.
The equity paypal service is working very well..unless they developed temporal problems because i withdrew funds on 26 Oct and got them quickly on 4th Nov. If there is delay, sb need to recheck since this is a bank involving another sister bank (FNB) which is the only bank in Africa dealing with equity matters directly. Let’s stop calling everything scam only days it doesn’t work. But i hope for the best.
Philip,
According to your confession here, it is not working as well as promised. You got yours after 9 days, I got mine after 9 days and 29th people are getting it after 14 days. Their promise is 5-8 days and they need to work on that or tell people that the cash comes after 9-14 days.
Otherwise it is one of the best banks and I respect the fact that they introduced this system.
I made a transaction on 31st October but haven’t received anything yet. Usually I have the funds in my account in 8 days…and there are some people I promised money….am totally finished.
Hi Mwali,
Sorry to hear that. It really takes long these days, I don’t know for what reason. Kindly call Equity and they’ll help you out.
Please don’t forget to let me know how it goes.
I withdrew from PayPal to equity on 30th October but up to date i haven’t received a cent. I’ve tried calling, they say they are checking and will update me but they don’t. I’ve tried sending emails but they won’t reply. So I’ve just decided to use my Payoneer Card and forget about them and that money. They’ll avail it at their own convenient time. But I see the process is highly likely to fail based on the long wait time and the poor customer support. Their staffs are even scared to handle the PayPal issue. It’s like a mystery to them; they avoid it like the plague.
It is such a scary trend. since 29th last month yet no cash in my account too. I called them n went up to equity center yet they say there has been a problem with the system, Holiday i US etc but when I contact the intermediary FNB they advice me to contact equity. It almost seems like a scam
This is getting out of hand, reminiscent of the NationHela thing. Something comes up, hypes itself over the roof, then starts dwindling and suddenly disappears. It is my hope that this thing will be fixed. ASAP. Thanks guys for letting me know and I am very sorry about the delays you are experiencing.
I would like to apply for the pioneer MasterCard though I do not know what they exactly require before I apply.
Simply click here and fill in the Payoneer form.
Do not put your P.O Box there so that you don’t get some boring errors.
They will send you an email approving your application. Reply with your P.O Box and tell them to send there.
You will then wait for 21-30 days for the card to come and you’ll get it in your P.O Box.
Since you’ll have used my link, you will get free $25 once your cumulative load/withdrawal hits $100. Click here for more benefits of the card.
Do they charge anything to get the pioneer mastercard? and if they do, how do I make the payment or how do they deduct since I only use paypal and would like get the card so as to be able to withdraw
Yes, you will be charged $30 the first time you load it, but if you use my link, you’ll get $25 for free so your total charge will be $5.
Update: I gave them a call on 11th and all they asked for was my account number, amount in USD, date of transaction and reference number. The guy was somehow incompetent as he kept confusing between PayPal credits and debits on my account statement.
Then just now I made a follow up call and the rep once more asked for my account number, amount in USD, transaction date…
The only positive results I received from these calls was confirmation that my name exists in their phonebook, going by the way I was greeted by my surname.
I value reliability more than anything else, Equity Bank needs to make the transfers in 1 – 3 days (that’s quite fair) and SEND NOTIFICATIONS when the account is credited!
14 DAYS and counting without money. More updates to follow.
I received the money in my account yesterday evening (13/11/2013). Its been exactly 14 days since I made the withdraw.
Thanks Mwali for the confirmation. Click here to see an article I wrote about that yesterday. After that and some social media noise I believe everyone has been sorted.
Hi Walter,
What is the procedure of linking a Paypal account with the Payoneer Card? I have tried on several occasions as instructed by Payoneer on how to add a US payment sevrice but I get an error message every time that I cannot add a US payment service account at the time due to the location of my country. Is there any alternative that you might know about.
Hi Job,
Sorry about what you’re going through. Kindly click here to read about how you can sort out that problem.
Thanks,
Walter
you can call paypal support directly and they will configure you account to accept addition of the US payment service. Call the number on their support page and bypass the automated customer infomation until you are able to talk to a customer care representative
True Peter,
One can either call or email them.
hi Walter
I am in the process of activating my Payoneer Mastercard. I kindly want you to clarify some things for me:
1. how long does it take to have my account ready for transactions? i have already sent my ID scan and also done with the questionnaire.
2. is there any set minimum amount that my account should have for withdrawals to be validated?
thanks
Hi Charles,
Here are the answers to your questions:
1. Once you activate, your card will be ready for transactions.
2. You can withdraw any amount but realistically it may be impossible to withdraw below Sh. 200 since ATMs can’t remove lower than that.
Thanks
Hi walter, went through your blog n applied for the payoneeer card as well….thank me later…anyways going by your advice i have 1 or 2 questions. No.1 which withdrawal option would you advise..equity otr payoneer and 2….given that ATMs have a max. cash dispense for a single card..eg 20k for most ATM here in kenya….withdrawal for say 100gs would be quite costly…what say you…tahnks for your blog again.
Hi Tansley,
Thanks for using my link.
1. I would advice you use both. Equity is good due to low prices while Payoneer will get you the cash faster.
2. You can withdraw the 100gs through to your Equity account without issues. Alternatively, you can go to a Barclays banking hall and withdraw it all at once. If you’d prefer using an ATM, you may use Barclays and withdraw thrice (40k, 40k and 20k). This will attract 3 withdrawal charges of 2.15 though so you’re better off with a banking hall or even using ePay-Kenya’s services.
Thanks for your kind words.
Walter
Hi guys! I am new in this site. I wanted to know which card is used to verify the Paypal account and how one goes about it. I have both Co-op and Equity ATM cards. Anyone?
Hi Sam,
Welcome to FreelancerKenya.
Kindly click here for an article that answers all your PayPal questions.
Thanks,
Walter
Thank you Walter. The link has been quite helpful.
You are welcome. Good to hear that.
How do you geniuses make money online? How did you make your first $10? I opened an account with PayPal three years ago but never received a cent.
Hey Wakesho,
We are not geniuses, just a bunch of guys with a passion in making money online. Thanks for your compliment.
As for my first $10, I got it from Freelancer.com 2 years ago. There was a client who was paying me $1 per article and as a beginner, I was so excited about it!
Other methods I use are on this link ===> https://freelancerkenya.com/money-online
Thanks and feel free to ask more questions.
hey Walter
Finally I received the cash in my Equity account after waiting for about 11 days. Yes 11 days!!! Anyway, their rates are so amazing but the timing is discouraging but all the same the important thing is to receive the cash..
I am however, waiting for my Payoneer card which I applied through your link and it should arrive anytime from next week.. Thank you so much bro and God bless you. will keep in touch though.
regard.
Hi Matts,
Thanks for your comment.
I am glad the cash came through. 11 days??? Unreliability has started I guess.
Yeah, Payoneer is on point, fully automated so you never get delays.
Thanks for applying through my link.
Sure, keep in touch.
HI Walter
how i can open PayPal account in Kenya and linked to equity bank?
i made one but when i want to but the bank name ,i cant change the country name from USA to Kenya
thanks for your help
Hi,
I don’t understand your comment. PayPal works perfectly in Kenya and you should be able easily use Kenya on the “Country” field.
Had you already opened it up with USA as the country name?
Anyway, with such technical difficulties, you may need to contact PayPal and they’ll quickly sort out your issue.
All the best.
How do you pay for stuff through Clickbank or Paypal yet they don’t recognize Kenya?
Hi Ian,
If you’re buying stuff from ClickBank, you can pay with your PayPal account or an ATM card with online access.
PayPal works fine with Kenya, the only challenge is withdrawing, which you can do using Payoneer, Equity, ePay-Kenya e.t.c.
As for ClickBank, the challenge is registering as an affiliate which is impossible for a Kenyan.
I hope this helps but feel free to ask any more questions.
Hi Walter,
I did as you instructed and I am glad that everything went well. I am now verified and I have withdrawn some cash. I must stay it has been hectic but you gave me the spirit to carry on. I don’t know how to thank you but all I can say is that you and this blog have been so helpful to me. You don’t want to imagine that I have read everything here plus all the comments in span of 4days.
Thank you bro and God bless you more. Of course I will let you know how it goes though their dollar rate seems to be amazing if yesterday’s rate is anything to go by
Regards.
Hi Matts,
I am incredibly happy to hear the good news.
Helping you out was my pleasure.
I will be waiting for your update on how the Equity PayPal withdrawal went.
Cheers 🙂
I am back again. I must say that the whole process is now becoming stressful.
I called the Equity card center and they told me to go to the nearest branch for the card to be activated. I did and the lady activated it. Now I am trying to verify it and this is the message that I get from PayPal ati
”This credit card has been denied by the bank that issued your credit card. For details on why your card was denied, please contact your credit card issuer’s customer service department. Or, you may want to try adding a different credit card.”
It is becoming hard for me I am tired of the entire thing now I don’t understand what is the problem with verifying the account .
Hi Matts,
Sorry for the issues.
Do you have any cash in your Equity or Coop account. To activate, you’ll need at least Sh. 200 in the accounts.
Let me know how it goes.
yeah
I managed to get through but I am getting three codes from PayPal in the form of PP*123. now I am afraid of using the insufficient codes how do I go about it?
Thanks
Hi Matts,
You need to go to the banking hall and get your statement. Take just the latest one. You’ll see PP*CODE1234. Enter the four digits and you’ll be through!
Let me know how it goes.
thanks so much Walter. I will do call them tomorrow hopefully they will sort me out.
about Co-op, it is a long story. I have been there and filled the forms Thrice but all in vain. I guess there is something wrong with my card which they seem not to Identify. Otherwise thanks man. I am grateful
You are welcome.
Pole about the challenges with Coop. I hope it gets sorted out.
Let us know how it goes with Equity.
Hi walter?
I opened an account with Equity last week and picked my ATM card today but when I try to verify it with may paypal account I get a Message that my card has expired yet I collected it today and it should expire in 07/2016. now how do I go about this because I have tried to verify it using Co-Op YEA card for the past one month in vain. Thank you.
Matts,
Call Equity using the number at the back of your ATM and request them to activate your card for you. They should be able to do it via the phone. Check the back of your card for their number.
For Coop, go to a branch and fill out a form that will grant your card online access. It is free to do this.
Once you’ve done the above for both, you can verify PayPal with both if you want.
Cheers 🙂
Dennis Mokua is Also in the Rase to Withdraw PayPal Money Through Equity!
Yes! talking of withdrawing PayPal buck through equity I am also in the race like other freelancer. Are we reading this from the same page? I hope so ok. Yes now take me where you harvest money so than I can have enough to withdraw like you.
Can you please help me this. Which tool do you freelancers use to calculate dollar to Kshs. The manual route is not trustworthy. I use OANDA.COM and the exchange rate is same as what I received through equity and I didn’t see the high dollar praise you say here.
Hi Dennis,
When withdrawing through Equity, they tell you the rate in advance. That’s how you know.
Otherwise, this method is the best for those who can wait the 8 days.
EQUITY : UPGRADE ON YOUR TIME AND BE THE TOP IN THE RACE
I am now a witness that Paypal to Equity transfer is a success.
Disadvantages:
You wait for long before getting your cash
You are never sure of the safety of your funds. Why? They do not send notifications
into the email, to inform you that the process is ongoing or that the money has been successfully transferred.
Advantages
The rates are awesome
I WITHDREW AT 87 today 02/08/2013
Comments: Equity will rank the highest in the region if it only improve on
on its services. E.g
Communication to the customers about the transfers
Speedy transfer .Preferably 3-4 days.
Provision of virtual accounts; The likes of payoneer
Thanks Guys and good luck.
Thanks for your comment Timothy. I think if they upgrade as you stated, they’ll surely be on top. Unfortunately, all services tend to have their advantages and disadvantages. 87 is a super rate!
hey Walter, I read that some comments on a certain blog and most of them are claiming there are hidden charges when withdrawing from PayPal via equity. An example is where one claims when you withdraw $100 you end up getting $60 because both FNB and Equity have to take their commission..kindly comment on this.
Hey Sal,
I hope you are doing well.
I have personally used this system and wasn’t charged anything. Kindly give me a link to the blog you’re talking about.
I have not heard of anybody experiencing such. Those I’ve referred say they weren’t charged.
Thanks for pointing this out Sal.
hi Walter. kindly could you guide me on how to send my paypal balance to Equity. am quite stranded on how to go about it.
regards, charles
Hi Charles,
Thanks for your comment. Please check out my other article on this. Follow the steps and you’ll be able to withdraw. Below is the link to that article:
https://freelancerkenya.com/withdrawal-methods/withdraw-money-from-paypal-to-equity/
Ask on the comments there in case you still get stranded.
Let me know how it goes.
I tried to withdraw and got some kind of error that my details were not updated. *lost*
Hi Patrick,
There is a contact number on the Equity page. Kindly call them so that they can verify your details.
Here is the link to the contact page – https://epal.equitybankgroup.com/paypal/pages/contact.html
I believe they’ll swiftly sort you out.
Let me know how it goes.
What is the current exchange rate for Payoneer? and the charges they levy when withdrawing paypal money with their card?
Hello,
The current exchange rate for Payoneer is currently around Sh. 83 per dollar.
The other charges are on the link below:
https://freelancerkenya.com/withdrawal-methods/nationhela-review-is-this-the-paypal-withdrawal-method-kenyans-have-been-looking-for/
Scroll down to where I do the comparison.
Thanks
Hi Walter? must you use your own account to do the transaction?
Hi Matts,
You MUST use your own account to do the transaction. Equity is very strict on this.
Once again, it is mandatory to use your own account.
Regards,
Walter
Yesssssss!!!!!!! The best news Ive had lately… Time to beef up our credit statements 🙂
Hey Maurice, yes, this is good news indeed.
I surely am going to be their repeat customer.
I did open the Equity Bank account last Saturday and send paypal money to it. I don’t have the ATM so how will I know if the cash is already in or not. 7 days have already past since I did the transaction. Will they send an email or sms or I must walk there.
Thanks.
You will have to check your balance after 8 days. I did not receive any notification from Equity and even contacted them thinking it had failed. They then confirmed that it was already credited. I was utterly amazed at their dollar rates and the amount I received.
Hey Dennis,
Did they sort you out?
Thanks.
I made a transaction on 29th October, up to now I haven’t seen anything, I don’t know whats wrong.
Hi Shad,
Sometimes it takes longer than usual. Sorry for that. Kindly call Equity and they will be able to assist.
Best,
Walter
hi walter…thanks for the enlightening you are doing.I i tried to link my pay pal account yesterday and it says that i get the 4 digit pin from my card statement online or bank statement…please advise how can i get the card statement online so that i dont go to my bank branch
Hi Donald. You can call the bank. The number is at the back of your ATM card. That way they can read the pin for you. All the best.